Single-Family Residential Collection Program
Non-Collection Notice
A non-collection notice is a reminder for you to help us collect your Recycling, Organics, and Garbage safely and more efficiently. If you received a Non-Collection Notice, your containers have not been serviced. Please note the indicated item marked on your tag and correct the issue before your next scheduled collection day. Thank you!
(To see this information in another language, please click on the translate button at the top of the page.)
- Oil and/or filter was not in an approved container/bag*.
- Batteries were not in a sealed, clear plastic bag on top of the blue recycling cart. Tape the terminals on 9-volt batteries.
- Carts could not be accessed due to a vehicle or obstruction. Please note the proper set-out in the image above.
- Garbage needs an “Extra Service Tag”.*
- Paper Garden Bags may be purchased for extra plant debris.*
- Cart lid must close.
- Extra cardboard was larger than 4’x4’ and/or not next to the blue recycling cart.
- Contamination in/near cart.
- Recycling/Organics in Garbage
– Organics/Garbage in Recycling
– Recycling/Garbage in Organics
– Household Hazardous Waste. Please see below for details.
- Special arrangements are necessary for the collection of oversized items.
- Textiles were incorrectly set out. Click here for more information about the textile collection program.
- Call ACI at 510-483-1400 for information.
– Cart too heavy
– Construction debris disposal
– Soil/rocks
– Larger cart size recommended
CARTS WERE NOT SERVICED BECAUSE HAZARDOUS WASTE WAS FOUND. PUT HAZARDOUS WASTE IN THE RIGHT PLACE.
Hazardous items do not belong in any cart and need to be disposed of properly. For information about Alameda County’s disposal locations, please visit www.StopWaste.org/hhw or call Alameda County Household Hazardous Waste at: 1-800-606-6606.
Did You Know?
All CVSAN residents and businesses are required to have adequate organic waste collection services in place to recycle organic materials, including food scraps, food-soiled paper, and yard trimmings. California State law, SB 1383, aims to keep food and other compostable materials (“organics”) out of landfills to reduce emissions that contribute to climate change. In Alameda County, the law is implemented and enforced under the Organics Reduction and Recycling Ordinance.