Commercial Customer Collection Program – Courtesy Notice

A courtesy notice is a friendly reminder for you to help us collect your Recycling, Organics, and Garbage, safely and more efficiently. If you received a Courtesy Notice, your containers have been serviced, please take note of the indicated item marked on your tag for your next collection day. Thank you!

(To see this information in another language, please click on the translate button above our logo in the upper left-hand corner of the page.)

FOR ALL CONTAINER TYPES:

  • Set out your containers or have them available no later than 6am on your collection day.
    Collection is provided Monday through Friday from 6:00 a.m. to 6:00 p.m.  If applicable, please remove your containers following service. Containers may not be left out for more than 24 hours.

 

  • Avoid placing your containers under low-hanging tree branches, basketball hoops and other items that can obstruct the collection process.

 

  • Place your containers 5 feet away from vehicle(s) and other obstructions. Do not block access to your containers or enclosure.

 

  • Lids must close. Do not overload your containers. This helps prevent litter and critter activity (such as crows and raccoons). Overage fees may apply to overflowing containers. Need more room? Contact us to discuss proper container sizing options.

 

IF YOU HAVE CART SERVICE:

  • Place your cart wheels against the curb where applicable.
    Remember to place cart wheels 6″-8″ away from curb on rain days.

 

  • Place your carts 2-3 feet apart when possible.

 

  • Please flatten and cut extra cardboard into pieces 4’ x 4’ or smaller. Place next to your blue recycling cart for collection.
    Need more room for your Recyclables? Contact us to upsize to a 96-gallon cart or add another recycling cart at no additional charge.

 

AVOID A CONTAMINATION FEE: if more than three courtesy contamination notices are issued within a 12-month period, a fee is incurred.
Proper Sorting Makes a Difference!

  • Contamination found in container.

-Recycling/Organics in Garbage
-Organics/Garbage in Recycling
-Recycling/Garbage in Organics
-Household Hazardous Waste
PLEASE NOTE: your container will not be serviced if Hazardous waste is found. Remove the hazardous waste and contact us to arrange collection of your container.

Please visit www.StopWaste.org/hhw, or call: 800-606-6606 for more information about how to properly dispose of hazardous waste.